customer support

Ways Small Businesses Can Rock Customer Support on a Budget

Today’s connection post is brought to you by Joe Peters.…
Employee Training Boosts Small Business

Six Vital Ways Employee Training Programs Boost Small Business

This connection guest blog comes to you from Rocco Lungariello.…

How to get better results from your contractors and freelancers

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Can you think of a friend or relative who no matter how much…
Shifting from cost-cutting to business growth

Tools and Tactics for Shifting from Cost-Cutting to Business Growth

The law of diminishing returns tells us that cutting costs with…
Qualified Leads for Nonprofits

Inbound Marketing for Nonprofits: The key to acquiring qualified leads

Inbound marketing is a marketing strategy that began in 2006…
Turn your business blog into an employee development tool

Five Reasons You Should Use Your Phone During a Meeting

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It happens all the time. You're giving a presentation or leading…
Turn your business blog into an employee development tool

Turn Your Business Blog into an Employee Development Tool

It's no secret a business blog is an effective marketing tool…
Turn your business blog into an employee development tool

Thanksgiving: The thank you effect on small business

When is the last time you said the words, "thank you?"  Next…
Turn your business blog into an employee development tool

How a simple business letter can damage your brand

LinkedIn's most connected woman, Stacy Donovan Zapar, recently…
Turn your business blog into an employee development tool

Look behind-the-scenes of an Integrated Marketing Plan

Would you let a brand new employee take over your most valuable…